Refund policy

Refund & Rescheduling Policy

At BODY MAISON, we are committed to providing exceptional care and high-quality services. To ensure fairness and consistency for all clients, please review our policy below:

Refunds

  • All sales are final. We do not offer refunds for any services, packages, memberships, or retail products.

  • Credits may be issued only in exceptional circumstances at management’s discretion.

Rescheduling & Cancellations

  • We kindly require 24 hours’ notice to reschedule or cancel any appointment or class.

  • Changes made with less than 24 hours’ notice will result in the session being charged in full or deducted from your package.

  • This policy ensures that our practitioners and instructors can maintain a fair and efficient schedule for all clients.

Thank you for your understanding and for respecting our time and commitment to your wellness journey.